Privacy policy

Welcome to KRAZY. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how KRAZY collects, uses, and safeguards the information you provide while using our website.

1. Information We Collect

When you visit or make a purchase from our website, we may collect the following information:

  • Full Name
  • Mobile Number
  • Email Address
  • Shipping & Billing Address
  • Payment Information (processed securely through trusted payment gateways)
  • Order History
  • Device Information (Browser, IP Address, Operating System)
  • Cookies and Website Usage Data

2. How We Use Your Information

Your information may be used to:

  • Process and deliver your orders
  • Verify payments and prevent fraud
  • Provide customer support
  • Send order confirmations and shipping updates
  • Improve our products and website experience
  • Inform you about new collections, offers, and promotions (only if you choose to receive them)

3. Payment Security

We do not store your debit card, credit card, UPI PIN, or banking details.

All online payments are processed through secure and trusted third-party payment gateways using industry-standard encryption.

4. Cookies

Our website uses cookies to:

  • Improve website performance
  • Remember your preferences
  • Analyze visitor behavior
  • Enhance your shopping experience

You may disable cookies through your browser settings at any time.

5. Sharing of Information

We respect your privacy.

Your personal information is never sold or rented to third parties.

We may share limited information only with trusted service providers such as:

  • Shipping & Courier Partners
  • Payment Gateway Providers
  • Technology & Website Service Providers
  • Government Authorities when legally required

6. Data Protection

We implement appropriate security measures to protect your personal information against unauthorized access, misuse, alteration, or disclosure.

While we strive to use commercially acceptable means to protect your information, no method of transmission over the internet is completely secure.

7. Marketing Communications

With your permission, we may send promotional emails, SMS, or WhatsApp messages regarding:

  • New Arrivals
  • Exclusive Offers
  • Seasonal Sales
  • Product Launches

You may unsubscribe or opt out at any time.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

We encourage you to review their privacy policies before sharing any personal information.

9. Children's Privacy

Our products are intended for individuals aged 18 years and above.

We do not knowingly collect personal information from children under the age of 18.

10. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your data (subject to legal obligations)
  • Withdraw consent for marketing communications

To exercise these rights, please contact us using the details below.

11. Changes to This Privacy Policy

KRAZY reserves the right to update or modify this Privacy Policy at any time.

Any changes will be posted on this page along with the updated effective date.