Terms of service

Welcome to KRAZY. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By using our website or placing an order, you agree to comply with these Terms.

1. Acceptance of Terms

By accessing or using the KRAZY website, you confirm that you are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.

If you do not agree with these Terms, please do not use our website.

2. Products & Pricing

  • All products displayed on our website are subject to availability.
  • We reserve the right to modify product prices, descriptions, offers, or availability at any time without prior notice.
  • We make every effort to display product colors accurately; however, actual colors may vary slightly due to different screen settings.

3. Orders

  • Placing an order does not guarantee acceptance.
  • KRAZY reserves the right to cancel or refuse any order for reasons including product unavailability, pricing errors, suspected fraud, or incorrect customer information.
  • If your order is cancelled after payment, a full refund will be processed.

4. Payments

We accept payments through secure payment gateways.

Available payment methods may include:

  • UPI
  • Credit & Debit Cards
  • Net Banking
  • Wallets
  • Cash on Delivery (where available)

KRAZY does not store your payment details.

5. Shipping & Delivery

  • Estimated delivery times are provided for reference only.
  • Delivery timelines may vary due to weather conditions, courier delays, public holidays, or other unforeseen circumstances.
  • Customers are responsible for providing an accurate shipping address and contact details.

6. Returns & Refunds

Returns, exchanges, and refunds are governed by our Return & Refund Policy. Please review that policy before placing your order.

7. User Responsibilities

By using our website, you agree not to:

  • Provide false or misleading information.
  • Use the website for unlawful or fraudulent activities.
  • Attempt to interfere with the website's security or functionality.
  • Upload viruses, malicious software, or harmful content.
  • Copy, reproduce, or misuse website content without permission.

8. Intellectual Property

All content on this website, including:

  • Logo
  • Brand Name
  • Product Images
  • Graphics
  • Videos
  • Text
  • Designs
  • Website Layout

is the property of KRAZY and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

9. Limitation of Liability

KRAZY shall not be liable for any indirect, incidental, or consequential damages arising from:

  • Use of the website
  • Delay in delivery
  • Product availability
  • Technical issues
  • Third-party service interruptions

Our maximum liability shall not exceed the amount paid for the product.

10. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

11. Third-Party Services

Our website may use third-party services such as:

  • Payment Gateways
  • Shipping Partners
  • Analytics Providers
  • Marketing Tools

These services operate under their own terms and privacy policies.

12. Account Security

If you create an account with KRAZY, you are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.

Please notify us immediately if you suspect any unauthorized use of your account.

13. Changes to Terms

KRAZY reserves the right to modify or update these Terms of Service at any time without prior notice.

Any changes will become effective immediately upon being posted on this page.

14. Governing Law

These Terms shall be governed and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts located in [Your City, State].